Our Services

Whether you are a designer sourcing for a client project or a homeowner looking for the perfect piece — we work directly with you.

We will review your space, palette, and vision, then walk you through our current inventory. We also can create a tailor-made rug — custom in size, colour, and style — built exactly to your specification and vision.

We work closely, take the time to understand what you need, and don't stop until the result is right.

A rug that is close — but not quite right — can become exactly right. We resize hand-knotted, hand-loomed, and hand-tufted rugs for any space. Whether a room has changed or the rug was made for somewhere else entirely, we can reshape and refinish it cleanly.

Bay Area pickup and delivery available, and we receive shipments from anywhere.

1. 1

   Email us photos of your rug along with your target dimensions.

2. 2

   We return a written quote with our recommendation and timeline.

3. 3

   Arrange pickup, drop-off, or shipment — we work around you.

4. 4

   Resizing and refinishing begins, handled by hand throughout.

5. 5

   Rug is returned or delivered, ready to place.

Holes, fringe damage, moth damage, pet accidents, low pile areas — restoration is our primary specialty, and we treat every rug as if it were our own.

Getting started is straightforward. Send us photos by email and we will assess the damage at no charge. You'll receive a clear quote and our honest recommendation. Pickup, drop-off, and shipment are all available — we work around what suits you.

1. 1

   Email us photos of your rug — we assess the damage at no charge.

2. 2

   We return a written quote with our recommendation and timeline.

3. 3

   Arrange pickup, drop-off, or shipment — we work around you.

4. 4

   Restoration begins. We keep you informed throughout.

5. 5

   Rug is returned or delivered when complete.

Over time, rugs absorb dust, oils, and odour — even ones that look clean. Our hand-washing process refreshes the fibres and brings colour back to life, without damaging the weave or the dyes.

We use Orvus soap — a natural, non-bleach formula specifically suited for wool and delicate fibres. No machines, no shortcuts.

1. 1

   Thorough dry dusting to remove embedded grit and debris.

2. 2

   Full submersion — washed carefully on both sides using Orvus soap.

3. 3

   Rinsed completely to remove all residue.

4. 4

   Hung to air dry — no heat, no machines.